Privacy Policy & Legal Notices

This privacy policy for nelducial, describes how we might collect, store, use, and/or share your personal information when you use our services. Nelducial offers services for the creation of animated presentation videos and audiovisual editing, and collaborates with other partners for certain elements such as voiceovers or sound effects.DATA COLLECTIONNelducial collects the following types of information in order to provide you with high-quality services:Personal data: When you use our site or our services, we may ask you to provide information such as your name, e-mail address, telephone number, mailing address and any other information required to provide our services.Customer data management: We may use CRM software to manage relationships with our customers, which involves collecting and recording data necessary for project management.User data: Technical information may be automatically collected when you visit the Nelducial site, such as your IP address, browser type and version, the pages you visited, and the duration of your visit.USE OF DATAThe data we collect is used for the following purposes:To provide and manage our services (video creation, podcast editing, customer relationships);To manage relationships with subcontractors involved in video production, sharing only the information necessary for their task;To potentially improve the nelducial website and services through analysis of the use of our platform;To communicate with you via e-mail or communication tools and software in order to understand your needs and respond to your requests.SHARING YOUR DATAYour personal data will not be sold or disclosed to third parties. However, we may share your personal data in the following limited contexts:With nelducial’s partners and subcontractors involved in video production (for example, for voiceovers or sound effects), only when necessary for the project, and subject to their commitment to respecting confidentiality and data protection requirements.In accordance with Belgian law or in response to legal requests or legal proceedings.YOUR RIGHTS REGARDING YOUR PERSONAL DATAAs a user, you have specific rights regarding your personal data, in accordance with the GDPR :Right of access: You have the right to request a copy of your personal data stored by us.Right of rectification: You have the right to request the correction of any inaccurate data.Right to be forgotten: You have the right to request that your personal data be erased, subject to certain legal circumstances.Right to data portability: You have the right to receive your data in a standard, commonly used format.Right of objection and restriction of processing: You may oppose or limit certain processing of your data.DATA SECURITYNelducial applies appropriate technical and organizational measures to protect your data from unauthorized access, loss or disclosure. Nevertheless, no Internet transmission or electronic storage method is fully secure, and we cannot guarantee absolute security.Nelducial uses diverse technologies and security processes to help protect your personal information from unauthorized access, use or disclosure.CHANGES TO OUR PRIVACY POLICYWe may update this privacy policy at any time to reflect changes to our practices or to conform to legal obligations. Nelducial encourages you to consult this page regularly to be informed of any update.CONTACT USFor any questions about this privacy policy or to exercise your rights, feel free to contact us at the following address: [email protected].Legal noticesNelducial[email protected] | 0494716360TVA BE1012.761.162Meeuwenlaan79Vilvoorde, Belgium